Terms and Conditions

Terms and conditions

everything you need to know about working together


I will always do my best to fulfill your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s what, who should do what, and what happens if stuff goes wrong.
In this contract you won’t find complicated legal terms or long passages of unreadable text. I have no desire to trick you into signing something that you might later regret. I do want what’s best for the safety of both parties, now and in the future.


As my client, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide me with everything that I’ll need to complete the project, including text, images and other information, as and when I need it and in the format I ask for. You agree to review my work, provide feedback and approval in a timely manner. Deadlines work two ways and you’ll also be bound by any dates that we set. You agree to stick to the payment schedule set out when you sign up to my packages. I have the experience and ability to perform the services you need from me and I will carry them out in a professional and timely manner. Along the way, I will strive to meet all the deadlines set but I can’t be responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off my work on-time at any stage. On top of this, I’ll also maintain the confidentiality of any information that you give me.

I’ll create designs for the look-and-feel, layout and functionality of your website. This contract includes one main design plus a seven day revision period to request changes to the website design.  If you’re not happy with the designs at this stage, you will pay me in full for all of the work that I have produced until that point and you may either cancel this contract or continue to commission me to make further design revisions at my standard design rates.


I’m not responsible for writing any text copy for your website. You are responsible for providing any text content to be added to your website.


You will supply me images in digital format. If you choose to buy stock photographs, I can suggest vendors of stock photography. 

My package prices are based on the amount of work I estimate I’ll need to do, to accomplish everything that you have told me you want to achieve. If you do want to change your mind, add extra pages or templates or even add new functionality, that won’t be a problem. However, you will be charged accordingly and these additional costs will need to be agreed on before the extra work commences. This additional work will affect deadlines and they will be moved accordingly. I’ll be up front about all of this if and when it happens to make sure we’re all on the same page before proceeding. I may also ask you to put requests in writing so I can keep track of changes.If the nature or functions of the project change significantly throughout the process, I reserve the right to deem the current project cancelled. At this point you will pay me in full for all the work I have done and may commission me to complete the new project based on the new requirements. This will require a new agreement.


I am not a website hosting company and so do not offer or include technical support for website hosting, email or other services relating to website hosting, but depending on your website plan,  your website will need to be hosted on either my GoDaddy reseller account or hosted with GoDaddy directly as part of your website management plan. During this period, you will not be granted access to the hosting account. I will communicate directly with the hosting company while your site is hosted through my account. After your 12 month period, you are welcome to maintain your hosting through my hosting account, or you can choose to cancel your website plan and re-build your website on a different hosting platform at any time.

I can’t guarantee that the functions contained in any web page templates or in a completed website will always be error-free and so I can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this website and any other web pages, even if you have advised me of the possibilities of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.


You guarantee to me that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide me for inclusion in the website are either owned by you, or that you have permission to use them. You also own text content, photographs and other data you provided, unless someone else owns them. I love to show off my work and share what I have learned with other people, so I reserve the right to display and link to your completed project as part of my portfolio and to write about the project on websites, in magazine articles and in books about web design. I also reserve the right to place a credit to Chatsoni Brooks and/or QuickBuild Sites designing your website, with link to my website in the footer of your website.


Upon booking my website development service, you are required to pay a retainer in the amount of 50% of the total website development cost as an advance on future services to be provided (“retainer”). This retainer is non-refundable. I am sure you understand how important it is, as a small business owner, that you pay promptly. As I’m also sure you’ll want to stay friends, you agree to stick tight to the payment schedule agreed. This means that you agree to make sure that sufficient funds are available in your account for automated payments to be taken as per the schedule. I will maintain administrative control of the website until the final payment is made. During this period your website will remain un-published and I will have full access to the website and be the primary user. Once the final payment is made, I will hand over all administrative control to you unless you have opt-ed into my website management plan. If you do not pay the outstanding balance within 14 days, I reserve the right to delete you website files entirely and will consider the contract terminated.  


Just like a parking ticket, you can’t transfer this contract to anyone else without my permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious, and this contract is a legal document under exclusive jurisdiction of the courts of the United States.

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